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Why cross-selling today is vital. And dangerous…

By Ross FishmanUncategorized

[This is Part II of a blog post regarding why during this COVID-19 pandemic, clients are looking for their lawyers accountants to be Trusted Advisors, and how to accomplish that. Clients in 2020 are anxious, stressed, and vulnerable, which means…

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July 14, 2020
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Should you take questions during Zoom webinars?

By Ross FishmanEthics and CLE programs, Latest Marketing Advice, Law firm marketing, Marketing Training and Firm Retreats, Uncategorized

Tom Cruise doesn’t stop in the middle of a movie to poll the audience. Good material that’s well presented doesn’t need gimmicks to keep attendees from leaving. If they need to keep viewers paying attention with surveys or other artificial…

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July 9, 2020
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Today, Every Lawyer Can Be a Trusted Advisor

By Ross FishmanAdvice, Strategy, Uncategorized

Imagine your neighborhood is devastated by a flood.  You fled with just the clothes on your back. Your business was destroyed, and your health is in doubt. You’re concerned about your family, your friends, your finances, your future. It’s horrific….

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May 28, 2020
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TODAY is the best time ever to market your firm.

By Ross FishmanBranding, Strategy, Uncategorized

Times are tough. Which means it’s time to dive boldly into marketing. When times are good, everyone’s marketing. Competition is brutal. The playing field is crowded with cash-rich competitors pouring money into building their brands and grabbing client attention. Not…

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April 21, 2020
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Hot new books show lawyers how to market during COVID and beyond

By Ross FishmanBranding, Latest Marketing Advice, Strategy

100 Tips to Help Attorneys Develop Clients During COVID-19. Buy these two powerful new books–they’re brand-new 2020 “Working-From-Home” editions of the best-selling Ultimate Law Firm Associate Marketing Checklist, including a new book just for Partners! MARKETERS! Want to help teach…

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April 13, 2020
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Top Five Budget Items Law Firms Will Slash in 2020

By Ross FishmanAdvice, Strategy, Uncategorized

Are you getting pressured to cut expenses? When business is declining or the marketplace is starting to panic, firms start making decisions they hope will protect them. Months or years later, some analyze the efficacy of these choices to see…

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March 30, 2020
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The Surprising Benefits of Photo Business Cards

By Ross FishmanUncategorized

Why Use Photo Business Cards at Conferences? February 2020 Update: Well, I talked myself into ordering a photo business card to hand out at conferences. Here’s why: I typically speak at dozens of conferences per year, during which time I’ll…

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February 28, 2020
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5 Reasons Your Law Firm Needs a Chief Branding Officer (Part 1)

By Ross FishmanAdvice, Branding, Featured, Latest Marketing Advice, Law firm marketing, Strategy

Law firms need Chief Branding Officers. In Law and every other profession, the firms with the strongest brands charge higher rates and generate greater profits. If you want to credibly charge more per hour, you must convince the market that…

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January 16, 2020
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“I always make it the lawyers’ idea.”

By Ross FishmanAdvice, Strategy, Uncategorized

Marketer: “When I want to get the lawyers on board, I always make it their idea.” I’ve never cared for that approach — that’s not respecting the lawyers as intelligent adults. That’s infantilizing them; it’s treating them like children whose…

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December 20, 2019
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Diane Hamlin, we’ll miss you.

By Ross FishmanUncategorized

I was devastated to learn of the passing of Diane Hamlin, legal marketing’s first “Chief Strategy Officer.” I worked very closely with her on a fascinating initiative for Fenwick & West during the height of the dot-com boom. Diane was…

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July 17, 2019
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